Dealing with Stolen Content - the List
6 04 2007I was just looking thru the server logs on one of my personal blogs and found out that one of my posts had been stolen!
My first thought was the B*stards, quickly followed by what to do to get the offending content removed.
As a regular to several webmaster forums, I did a few searches and came up with a few resources as to what to do. I searched the forums, and from everything I found I put together a series of points to follow on how to pursue the matter:
- Make screenshots of the offending website
- View the website source and save it to a text file
- do a whois on the offending domain name
- look up the domain name to determine where they are hosted
- do a traceroute to find out what datacentre they are hosted at
At this stage, we have simply done nothing more than gather information, and this is only the start. In order to request the offending content is removed you need to start writing some letters. The order of requests should be as follows.
- The website owner
- The Webhost who is hosting the website
- The datacentre where the site is hosted
- Search Engines
- Advertising agencies of any advertiser on the offending pages
You need to be professional at all stages of your contact and clearly state what you want and when you want the action to be taken. An Example email might include:
- your full contact details - name, postal address, phone number, email address
- Details of the site/page where your content is being displayed
- Details of your site that the content was stolen from
- The requested action - such as removing the offending content from their site
- The time in which they have to take the action
Now, I would use a set of timelines for action and if the requested action is not taken within that time, then you simply move down the list and contact the next person. If you can find the website owner (quite often this is not possible), then give them no more than 72 hours to remove it.
You will need to add some additional information to your email if you get no response from the site owner or if you cannot identify the site owner.
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law
- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
Next, the host, give them the same 72 hours to remove the offending content. You will usually have a very high degree of success at this point and very rarely will you need to contact the Datacentre. Hint: you might want to initially contact the host and ask how you can report a copyright violation - this will make sure that you present everything that they want the first time, meaning that the site will likely be removed quite quickly.
Now, you will probably also want to contact any search engine that has indexed the site with your copyright content on it and request that they remove it from their index. It is a little bit tricky here, as you need to collect a little bit more info - such as where in their index the content is. I requested that the offending content be removed within 28 days.
Finally, you will definately want to look at the offending website and see if they have any obvious advertisers on the site. I do not like the idea that someone who stole my content would be making any money off using my content. Gather the contact information for the advertisers and send them a similar letter advising them of the situation.
The biggest tip I can give is to keep a level head, keep a full paper trail of everyone you contacted and be professional at all times. It only takes a few hours to collect the required info and start sending email messages.
Resources:
Digitalpoint Legal Issues forum ( do an advanced search for “DMCA take down” in that forum for the last 30 days to start with)
Another Site that deals with Stolen Content - some excellent information here
An example of a webhost’s complaint steps. * Note - find the same info for whomever hosts the stolen content.
Google DMCA information
Yahoo Copyright Information
Categories : Webmaster